Frequently Asked Questions

A senior exercising with a professional.

What is required to admit my loved one?

This will be handled on a case-by-case basis. We will look at demographics, insurance information, history and physical, medication list, and an admission order from your physician. Please call us for more information at 965-723-7001.

What type of care do you provide?

We are proud to provide 24-hour nursing care, physical, occupational, and speech therapy, wound care, palliative care, and respite care. We do outsource for hospice care as well.

Is there a physician in-house?

We work with a large group of physicians who follow their own patients as well as our own medical director.

What are the activities or outings provided for residents?

Arts and crafts, church groups, and more. We are not currently doing outings due to COVID, but we keep a robust daily schedule inside of our facility for each resident to participate in. Learn more.

Do we provide medications and supplies?

Medication and supplies depend on the patients’ benefits and on a case-by-case basis. We are a full-service provider, but services do depend on your benefits. Please call us today as we are happy to discuss this with you. 965-723-7001

Can my loved one receive mail?

Mail is delivered to residents personally on a daily basis except for weekends and holidays.

Regent Care Center of Laredo
Attn: ___________________ Room No. __________
7001 McPherson
Laredo, TX 78091

Consider using our Send a Greeting feature on the website. Just type the recipient’s name and type your message. When it arrives in our email box we will print it and hand-deliver it to your loved one. You may also choose from a variety of postcards to personalize and mail to our facility for a small fee.

What is an Ombudsman?

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.